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Service and guarantee

Outstanding customer care

X-lander has a convenient and friendly "door to door" warranty service.Products that require servicing, purchased in a stationary store or on-line, are collected from any place in the country. After making the required repairs or adjustments, we will return it to the same address within 72 hours.

How to file a complaint ?

  1. Send a short description of the issue and, if possible, a photo showing the problem to the email address 
  2. We will contact you to arrange the date and place of collection.
  3. Give the package to the courier and wait for the return shipment on the third business day.

I consent to the processing of my personal data (email address) contained in the application, in connection with art. 6 clause 1 lit. a) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (GDPR). I can withdraw my consent by unsubscribing from the newsletter at any time.

The administrator of personal data contained in the application is DELTIM limited liability company S.K. Ul. Warszawska 106, 42-202 Częstochowa, the company entered into the Register of Entrepreneurs in the District Court in Częstochowa XVII Department. Commercial No. KRS 0000518486, NIP 5730400192, REGON 002756222. Personal data is processed to provide the newsletter, based on art. 6 clause 1 lit. a) Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and are not transferred to other recipients, an international organization or to third countries. The applicant has the right to access his personal data, rectify it and submit a complaint to the President of the Office for Personal Data Protection. Providing personal data is voluntary, it does not result from regulations, failure to do so will result in the inability to order. No automated decisions are made based on personal data, including no profiling.

Design and implementation: grupa KMK