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Service and guarantee

Amazing service

X-lander has a very convenient and friendly warranty service. If you are having problems with your stroller feel free to contact us. If the stroller needs checking or repairing you can send it to us and it will be examined by our service department. After making required repairs or adjustments, we will return it to the address provided as soon as possible (Consumer bears the cost of transport)


How to file a complaint ?

  1. Complete the application and send it to us support@x-lander.com 
  2. Wait for our customer service team to contact you regarding your query.
  3. Pass the package to the courier and wait for the return shipment on the fourth business day.

Service request form

Customer Data

Shipping address

Product information

You can attach a photo (in png, jpg, jpeg formats)

I consent to the processing of my personal data (email address) contained in the application, in connection with art. 6 clause 1 lit. a) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (GDPR). I can withdraw my consent by unsubscribing from the newsletter at any time.

The administrator of personal data contained in the application is DELTIM limited liability company S.K. Ul. Warszawska 106, 42-202 Częstochowa, the company entered into the Register of Entrepreneurs in the District Court in Częstochowa XVII Department. Commercial No. KRS 0000518486, NIP 5730400192, REGON 002756222. Personal data is processed to provide the newsletter, based on art. 6 clause 1 lit. a) Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and are not transferred to other recipients, an international organization or to third countries. The applicant has the right to access his personal data, rectify it and submit a complaint to the President of the Office for Personal Data Protection. Providing personal data is voluntary, it does not result from regulations, failure to provide them will result in the inability to order. Based on personal data, no automated decisions are made, including no profiling.

Design and implementation: grupa KMK