Faq - X-lander Global

Suspension – is very soft better for a stroller?

Are X-lander stroller amortized?

X-lander stroller are designed mainly for active people, using their strollers in difficult terrain, so the suspension is not as “soft” as in typical classic pushchairs. Such a solution is dictated by the child’s safety, but also by the construction of the frame. Pushchairs with “soft” suspension tend to tilt when used on difficult terrain or on large inclines and uneven grounds. It can be dangerous for the child and cause slipping the child from the carrycot or seat.
In X-Cite pushchair, maneuvering is facilitated by the front swivel wheels and the front suspension, swivel wheels help in driving up or down the curbs or on uneven terrain. In X-Cite models from the 2016 collection on, we have introduced new more flexible springs in rear suspension.

How long is the guarantee?

Produkty marki X-lander zakupione w autoryzowanym punkcie sprzedaży ( lista dostępna na stronie Gdzie kupić ) objęte są gwarancją wynoszącą:

30 months for all strollers
12 months: X-Pram, X-Pram Light, car seat X-Car
6 months: accessories

The “door to door” warranty does not cover accessories with a 6-month warranty period.

What is the door-to-door guarantee and how can I use it?

A product purchased at an authorized point of sale (Where to buy) that requires service is picked up from anywhere in the country, repaired and returned to the same address. In most cases, the maximum duration of this service is 72 working hours from the moment the courier delivers us the package. The service is available in Poland throughout the life of the stroller, and the service is free of charge throughout the warranty period. However, free delivery only applies to shipments sent via the courier company designated by Deltim’s Service. At the same time, Deltim does not cover the costs of shipments sent via other courier companies. The “door to door” warranty does not cover accessories with a 6-month warranty period.

What changes have been made to the new X-lander collection?

In the latest collection, all models of prams include, among others, the following changes:

all hoods have an additional enlarged panel
all hoods have protection against UV radiation
improved suspension in X-Cite and X-Pulse
all hoods have ventilation panels
Additional peaks in X-Cite and X-Pulse
Reflective elements on hoods
Lining in the same unified colour
Additional peak in X-Pram Light carrycot and additional pockets for accessories
New frame locking system in X-Pulse

How long (or until what weight) can I carry my baby in the carrycot?

The carrycot is designed for babies who cannot sit on their own. The maximum load of the carrycot is approximately 9kg.

How long (or until what weight) can I use the puschair seat for?

First of all, it should be noted that newborns and infants should be transported in a position that is safe for them, i.e. so that they can lie down and sleep in a comfortable position. Remember that the backrest of the stroller should be in the supine position until the child begins to sit up by himself. There are strollers on the market that babies can use from birth, but they must meet very clearly defined guidelines set out in the standard (Standard EN 1888-1 / 2018). They must, among other things, have an appropriate angle of inclination of the backrest and appropriate safety belts, from which the toddler will not slip out.
From birth, you can use strollers: X-Double, X-Follow, X-Fly

How to maintain the pushchair in good shape?

It is recommended to systematically clean the pushchair of dirt, especially around wheels, shock absorbers and other moving parts. Periodically, you can lubricate moving parts. It is recommended to dry it when the frame gets very wet.

Do all pushchairs meet legal requirements? What certificates does it have?

X-lander pushchairs are in accordance with the European safety standard EN 1888, which defines the uniform technical requirements for safety as well as the procedure for inspecting prams in all of Europe. Each certified product obtains a mark confirming its tested properties. All pushchairs have the TÜV’s certificate as well. The certificate is awarded by the international concern TÜV Rheinland, which for more than 150 years carries out research and certification of products in terms of safety, functionality, portability, usability and durability.
Each certified product receives a mark confirming its tested properties. In addition, we have reports on raw material testing, such as heavy metals migration, saliva and sweat resistance, resistance to light, flammability tests, presence of formaldehyde, azo dyes, and reports on the presence of certain harmful substances from the REACH list that may exist in specific raw materials. These results are available at the company’s headquarters.

Is it possible to add a buggy platform?

We offer our buggy platform X-board which can be fitted on X-Move, X-Pulse and X-Cite.

What is the maximum load on the handle?

The maximum load on the handle is 1,5 kg.

Is the bucket seat used in X-Cite safe and comfortable for children?

“In accordance with the opinion of an orthopaedist, the seat has a positive effect on the development of the child’s body, including the spine and hip joints. „Bucket type strollers provide appropriate comfort in the distribution of body weight, thus it enables the correct shape and curvature of the spine as well as properly affects the hip joints. In addition, in the case of children in which is noticed a periodically extended tension of the lower extremities, being seated in a bent position properly influences their reduction. In other words, this position inhibits excess tension. Here it should be noted that the normal physiological position for a sleeping baby is on its back. In the first six months is not recommended for it to sleep on its side due to the hip joints. At a later age, sleeping on its side in the position of this pram may not be too comfortable but it is not precluded. Here once again the above mentioned benefits should be pointed out.” Stanisław Faliszewski, M.D., PhD.”