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X-lander stroller are designed mainly for active people, using their strollers in difficult terrain, so the suspension is not as "soft" as in typical classic pushchairs. Such a solution is dictated by the child's safety, but also by the construction of the frame. Pushchairs with "soft" suspension tend to tilt when used on difficult terrain or on large inclines and uneven grounds. It can be dangerous for the child and cause slipping the child from the carrycot or seat.

How long is the guarantee?

X-lander products have a warranty of 30 months. The warranty covers all pushchairs. For accessories, the warranty period varies:

  • 12 months in the door to door service
  • Carrycots X-Pram and X-Pram light - 6 months in the door to door service
  • "Door to door" warranty does not include accessories with a 6-month warranty period.

What is the door-to-door warranty and how can I use it?

The product requiring servicing is picked up from any place in Poland and returned to the same address. In most cases, the maximum duration of this service is 72 business hours. This service is available in Poland throughout the whole period of using the pushchair, and door-to-door service is free for pushchairs under warranty. Free delivery applies only to shipments sent via a courier company indicated by Deltim Service. Deltim does not cover shipping costs of products sent via other courier companies.

What changes have been made to the new X-lander collection?

The following changes have been implemented in all pushchairs in the newest collection:

  • all hoods have an additional enlarged panel
  • all hoods have ventilation panels
  • larger hoods in X-Cite and X-Pulse
  • X-Pram carrycot available in all colours from the latest collection
  • Reflective elements on hoods
  • Lining in the same unified colour
  • Lining in the same unified colour
  • Additional peak in X-Pram Light carrycot and additional pockets for accessories
  • Versatile X-Pad for seat unit, made of 100% cotton and 3D fabric, preventing the child from sweating. It is a nice addition which allows you to both change the look of the pushchair and prevent it from getting dirty
  • New accessories: X-Pad, X-Clean, X-Cloud, X-Bag Lite
  • New frame locking system in X-Pulse
How long (or until what weight) can I carry my baby in the carrycot?

The carrycot is designed for babies who cannot sit on their own. The maximum load of the carrycot is approximately 9kg.

How long (or until what weight) can I use the puschair seat for?

All pushchairs are intended for children over 6 months of age, who can sit down by themselves. If it is necessary to use the pushchair beforehand, remember that the backrest of the seat should be in the maximum lying position until the child begins to sit up. Our strollers are destined for children weighing up to 15 kg.However, our products withstand even higher loads, but we are obliged by EU regulations to inform about the above border weights for our products (EN 1888: 2012 standard). Thanks to a special X-Rest insert, you can use X-Cite from the first days after birth.

How to maintain the pushchair in good shape?

It is recommended to systematically clean the pushchair of dirt, especially around wheels, shock absorbers and other moving parts. Periodically, you can lubricate moving parts. It is recommended to dry it when the frame gets very wet.

Do all pushchairs meet legal requirements? What certificates does it have?

X-lander pushchairs are in accordance with the European safety standard EN 1888, which defines the uniform technical requirements for safety as well as the procedure for inspecting prams in all of Europe. Each certified product obtains a mark confirming its tested properties. All pushchairs have the TÜV’s certificate as well. The certificate is awarded by the international concern TÜV Rheinland, which for more than 150 years carries out research and certification of products in terms of safety, functionality, portability, usability and durability.
Each certified product receives a mark confirming its tested properties. In addition, we have reports on raw material testing, such as heavy metals migration, saliva and sweat resistance, resistance to light, flammability tests, presence of formaldehyde, azo dyes, and reports on the presence of certain harmful substances from the REACH list that may exist in specific raw materials. These results are available at the company's headquarters..

Is it possible to add a buggy platform?

We offer our buggy platform X-board which can be fitted on X-Move, X-Pulse and X-Cite

What is the maximum load of the shopping basket?

The maximum load of the shopping basket is 3kg.

What is the maximum load of the shopping basket?

The maximum load of the shopping basket is 3kg.

Is the bucket seat used in X-Cite safe and comfortable for children?

"In accordance with the opinion of an orthopaedist, the seat has a positive effect on the development of the child’s body, including the spine and hip joints. „Bucket type strollers provide appropriate comfort in the distribution of body weight, thus it enables the correct shape and curvature of the spine as well as properly affects the hip joints. In addition, in the case of children in which is noticed a periodically extended tension of the lower extremities, being seated in a bent position properly influences their reduction. In other words, this position inhibits excess tension. Here it should be noted that the normal physiological position for a sleeping baby is on its back. In the first six months is not recommended for it to sleep on its side due to the hip joints. At a later age, sleeping on its side in the position of this pram may not be too comfortable but it is not precluded. Here once again the above mentioned benefits should be pointed out.” Stanisław Faliszewski, M.D., PhD."

Do X-lander puschairs have suspension?

X-lander stroller are designed mainly for active people, using their strollers in difficult terrain, so the suspension is not as "soft" as in typical classic pushchairs. Such a solution is dictated by the child's safety, but also by the construction of the frame. Pushchairs with "soft" suspension tend to tilt when used on difficult terrain or on large inclines and uneven grounds. It can be dangerous for the child and cause slipping the child from the carrycot or seat.
In X-Cite pushchair, maneuvering is facilitated by the front swivel wheels and the front suspension, swivel wheels help in driving up or down the curbs or on uneven terrain. In X-Cite models from the 2016 collection on, we have introduced new more flexible springs in rear suspension.

Design and implementation: grupa KMK